Topp Travels – Privacy Policy

Topp Travels ("we", "us", "our") operates topptravels.com and respects your privacy. This policy explains what personal information we collect, how we use it, and your rights, including when you submit a lead form on Facebook or Instagram.

1. Information We Collect

When you fill out a lead form (including forms on Facebook or Instagram), visit our website, or contact us, we may collect:

Full name
Phone number
Email address
Travel preferences (destination, dates, group size, trip type)
Messages or notes you provide

We do not knowingly collect sensitive personal data such as payment card numbers through our lead forms.

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiry and prepare a travel itinerary or quote
Contact you by phone, email, or WhatsApp about your trip
Improve our services and website
Send occasional offers or updates, if you opt in

We do not sell your personal information to third parties

3. Facebook and Meta Platforms

When you submit a Facebook or Instagram Lead Ad form, Meta Platforms, Inc. collects and transfers your form responses to us in accordance with Meta's own Data Policy and Lead Ads Terms. By submitting the form, you also agree to Meta's data practices.

We may use the Meta Pixel or Conversions API on our website to measure ad performance and build audiences for future campaigns. This may involve sharing limited data (such as a hashed email or phone number) with Meta. You can manage your ad preferences directly through your Facebook or Instagram account settings

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand site usage, and support advertising tools such as the Meta Pixel. You can control or disable cookies through your browser settings, though this may affect site functionality.

5. Data Sharing and Third Parties

We may share your information with:

Local guides, hotels, and transport partners needed to fulfil your booking
Meta Platforms, Inc., as described above
Service providers who help us operate our website and communications

We do not share your data with unrelated third parties for their own marketing purposes.

6. Data Retention and Security

We retain your information only as long as needed to respond to your inquiry, complete your booking, or comply with legal requirements. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Your Rights and Choices

You may ask us to: Access the personal data we hold about you. Correct inaccurate information. Delete your data, where legally permitted. Opt out of promotional communications at any time. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our services are not directed at children under 18, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.

10. Contact Us

If you have questions about this policy or your data, contact us at:

Topp Travels Rangpo, Sikkim, India Phone: +91 8609134299 Email: topptravels.official@gmail.com